FREQUENTLY ASKED QUESTIONS

What is THINKURS?

THINKURS is an independent streetwear brand focused on expressive, contemporary designs made for people who think for themselves.

Where are THINKURS products made?

Our products are produced and fulfilled through our production partners. Each product is made to order, helping us avoid unnecessary inventory and waste.

How long does shipping take?

Orders are processed after purchase and then shipped to you. Delivery times can vary depending on your location and the product ordered.

Will I receive tracking information?

Yes. Once your order has been shipped, you will receive tracking information by email when tracking is available.

Can I change or cancel my order?

Because our products may be made to order, changes or cancellations may not always be possible once production has started. Contact us as soon as possible after placing your order and we'll do our best to help.

What if my order arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us with your order details and photos of the issue so we can review it and help resolve the problem.

How can I contact THINKURS?

You can reach us through our Contact page. We'll get back to you as soon as possible.