RETURN & REFUND POLICY

Because THINKURS products are made to order, we do not generally accept returns or exchanges for reasons such as choosing the wrong size, wrong color, changing your mind, or no longer wanting the product.

Please carefully review the product description and size information before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when you receive it. If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us as soon as possible at thinkursofficial@gmail.com.

Please include your order number and clear photos showing the issue. We will review your request and, where applicable, work with our fulfillment partner to provide an appropriate resolution.

What to Include With Your Request

• Your order number
• Clear photos of the item
• Photos showing the damage, defect, or incorrect product
• A brief description of the issue

REFUNDS

If your order qualifies for a refund, we will notify you after reviewing the issue. Approved refunds will generally be issued to your original payment method.

Please note that processing times may vary depending on your payment provider or bank.

EXCHANGES

We do not generally offer exchanges for incorrect size selections, color preferences, or changes of mind because our products are made to order.

If you receive a defective, damaged, or incorrect item, please contact us so we can review the issue and determine the appropriate resolution.

ORDER CANCELLATIONS

Because our products may enter production shortly after an order is placed, cancellation requests are not guaranteed.

If you need to cancel an order, contact us as soon as possible at thinkursofficial@gmail.com.

CONTACT US

If you have any questions about returns or refunds, please contact us at thinkursofficial@gmail.com.

You can also visit our Contact page for additional ways to reach THINKURS.