RETURNS & REFUNDS

Our Return Policy

Because THINKURS products are made to order, we generally do not accept returns or exchanges simply because you changed your mind, selected the wrong size, or no longer want the product.

Please review the product details and size information carefully before placing your order.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.

We'll review the situation and work with you to find an appropriate solution.

Incorrect Items

If you receive an item that is different from what you ordered, please contact us with your order details and photos so we can investigate and assist you.

Refunds

If your order qualifies for a refund, we'll provide further instructions after reviewing your request. Approved refunds will be issued to the original payment method where applicable.

Contact Us

For questions about returns, refunds, damaged products, or incorrect orders, please contact us through our Contact page.